The good thing about Framepoint, the visual side of it does help you increase your sales potential.

My name's Ed Barton - I work for Harvey's Windows and Conservatories, We’re a Leicester based company, family firm. During Lockdown, Framepoint came into its own really. The remote selling aspect, it's given us a new way of doing things we’re in Leicester and Leicester's been locked down forever. We can be office-based and sell windows, and it works.

The visualisation, yeah, yeah. Well it's the, it's the key factor. The fact that I can take a picture of the house and then swap and change colours, take windows out. Yeah. It just makes it simple.

Doors is always good. Someone might think “well I like a red door”, “no, I like a blue door”, and you can just do it on the spot or online or however you want to do it. To see a new door suddenly there, it's great. The feedback's been “well, that's really useful - nobody else has shown me what my house is gonna look like.. yes. That's what we want!”. They've got back to me saying “I've never had this sort of service”.

Instead of pouring over and going through manuals, they can see it. It's very good as a sales tool. The presentation of it - the quote - yeah, that's second to none. So you show them a before picture, and then what it's going to look like with the new windows and doors and then you get all the detail.

Because people don't always see the inside of a window, really. So they can see where the openers are and the handles and things like that. The visual side of it does help you increase your sales potential.

I'm definitely not a techy person, I’m too old for that, but it does become quite simple to use, really. If you do have a problem, you just give them a call. The helps good, the backup's good. Framepoint's great value because you’re given sort of a monthly option anyway, whether to be in or out, so that was a plus, and it was very reasonable as well. Surprisingly reasonable. I think our boss was very happy with that. It’s fantastic!