Frequently Asked Questions

Got a question? you won't be the first to have asked!

Getting Set Up

Will it take me long to set up?

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We do it all the setup for you, for free. We can get you up and running quickly.

Will it work on any device?

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Tommy Trinder will work fine on any computer, laptop or tablets (iOS or Android) with a screen size of 7.9 inches (iPAD mini) and above. It won't work too well on your phone because the screen is a bit small.

Do I need to install any software?

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No. Tommy is completely web-based, which means that you do not need to install any software to use the application. But you will need an active internet connection.

Price, Payment & Terms

Can I pay by Direct Debit?

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No, Sorry. You’ll need to upload a valid debit or credit card to access the app.

Can I sign up without having a demo?

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We’d advise a quick walkthrough of the product to help you hit the ground running. But If you’re happy to just jump on then you can sign up for our 14 day free trial here.

Can I have a free trial period?

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Of course, you can access the app right away with a 14 day free trial. No credit card required. Just click here.

How long is the contract for?

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If you sign up on a monthly plan, you can cancel anytime without further charges. Alternatively, you can save over 20% by paying for an annual plan. This is a 12 month commitment. Click here for plan details

Where can I find Tommy Trinder’s terms and conditions?

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These are available via the link in our footer at all times. But you can also click here.

Are my quotes, margins and client data secure?

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Yes. Your data is fully secure and accessible only to you and any designated account administrators.

Integrations

Can I connect Tommy to my CRM?

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Yes. CRM integrations are available on Grow plans and above. We offer direct integrations with a number of CRMs, including: Business Pilot and AdminBase

We also support custom integrations via our open API so other links are possible - let us know your requirements.

Questions answered?

Now speak with our friendly team and see how we can help.

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